Information Services

This is an archived copy of the 2020-2021 catalog. To access the most recent version of the catalog, please visit http://catalog.uoregon.edu.

Jessie Minton, Vice Provost for Information Services and Chief Information Officer
541-346-1702
541-346-4397 fax
257 Computing Center
1212 University of Oregon
Eugene, Oregon 97403-1212
info@uoregon.College
http://is.uoregon.edu

Information Services provides a variety of campus-wide technology services:

  • Email accounts and passwords
  • Calendaring
  • Collaboration and communications services, such as Office 365, OneDrive, Zoom, Dropbox, telephones, and voicemail
  • Wireless and wired networking
  • Data centers
  • Virtual servers and storage
  • Administrative software for finance data, student records, payroll, business reporting and analysis, and human resources records and recruiting
  • User support services for desktop computers, laptops, mobile devices, and classroom technology
  • Technology Service Desk, a technology-focused help desk for everyone affiliated with the University of Oregon.

Technology Service Desk

541-346-4357
68 Prince Lucien Campbell Hall
1225 University of Oregon
Eugene, Oregon 97403-1225
https://livehelp.uoregon.edu
https://service.uoregon.edu

The Information Services Technology Service Desk ("Tech Desk") supports and aids university-affiliated students, faculty, and staff with their computing needs. Tech Desk services include the following:

  • Software troubleshooting
  • Duck ID account and password support
  • First-level Ethernet and wireless network support
  • Education in personal computing best practices

The Tech Desk's hours vary throughout the year. More information may be found online.

UO Service Portal

https://service.uoregon.edu

The UO Service Portal includes the following:

  • Catalog of information technology (IT) services
  • How-to guides, troubleshooting information, and answers to common questions
  • Online help requests
  • Contact information for participating IT support teams