Popular Services
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.
Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
Faculty and Staff use this service to request subscription-based AI license purchases or changes.
This service is for department telephone coordinators, Teams call queue owners and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Faculty, Students, and Staff use this service to get support for MyUO.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Use this service to request assistance with wired networking, including activating or changing service.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Use this service to request a new Role/Department account or request support for an existing account.
Distribution, installation, and troubleshooting of software and licenses
Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Account setup for business applications like Banner, AppWorx, and DuckDocs.
The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.
Identity and access management, including accounts, authentication, access, and role-based provisioning at the enterprise level.
Faculty and Staff use this service to request subscription-based Microsoft licenses that are part of the Office 365 app family. You can also use this service to request the reallocation of one of these licenses to another person at the UO or cancel your license
Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.