Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Use this service to request assistance with wired networking, including activating or changing service.
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Use this service to request a new Role/Department account or request support for an existing account.
This service is for department telephone coordinators, Teams call queue owners and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
Faculty and Staff use this service to request subscription-based AI license purchases or changes.
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Support for all types of end-point devices, including laptops, desktops, mobile devices.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.
Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.
Use this service to request support for office or departmental printing support..
Distribution, installation, and troubleshooting of software and licenses
A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.
Account setup for business applications like Banner, AppWorx, and DuckDocs.