Adding additional mailboxes to your Outlook account

Question

How can I add additional mailboxes to my Outlook?

Solution

If you have been granted access to a shared mailbox, you can add it to Outlook using the steps below.

UOmail (Outlook Web Application - Easiest)

1. Login to UOmail with your Duck ID credentials
2. Select your profile icon in the upper-right corner
3. In the drop-down menu, select Open another mailbox
4. Enter the email address of the account in question - this will open the mailbox in a second tab in your browser.

Outlook for Windows

1. Open the Outlook application on your computer.
2. Right-click on your email address in the left bar, and select Add a Shared Folder or Mailbox.
3. In the box, enter the email address for the account you have been granted access to. Select the account, and click Add.

Outlook for Mac

1. With Outlook, open click on the Outlook menu at the top of the screen, next to the Apple icon.
2. Select Settings.
3. Select Accounts.
4. Select the + button on the bottom-left corner and select Open Shared Mailbox...
5. In the search box, enter the person's name or email address of the inbox you would like to add.
6. Select the name and press OK.
7. The inbox should show up on the sidebar below your regular email address. (Note: Keep in mind that it may take some time to fully load the contents of the inbox.)

Outlook (classic) for Windows

1. Open the Outlook application on your computer.
2. Select the File tab in the top left corner.
3. Select Account Settings then select account settings again from the drop-down menu.
4. In the new window that appears, double-click on the email account you would like to add mailboxes to (most likely your own)
5. Select More Settings... then click on the Advanced tab.
6. Select Add... then type in the name of the mailbox you would like to add to your account and click OK.
7. Once you've added the mailbox, select Apply, then OK.
8. Close Outlook and re-open it and your mailbox will be added and will show up at the bottom of your list of mailboxes in the left column of Outlook. (Note: that it may take some time to fully load the contents of a recently added mailbox.)