Soft Skills

Excel, client notes, scheduling. Hard skills can be taught. It comes down to who do you want to spend endless hours with. There are personality traits and understandings that people can’t be taught. 

Having an interest in why people act, feel and believe will support an account manger’s ability to push a team forward. Everyone has needs underlying their responsibilities. Know when people need a breather.

Support can be demonstrated in many manners.

Allie Bottinelli